This Terms of Use Agreement (the "Agreement") is a legal agreement that governs our relationship with users and others that interact with MHC EXPERT SERVICES S.R.L and our related companies ("TripoChat," "we," or "us") in connection with the use of TripoChat websites (including www.TripoChat.com) (the "Sites") and our Services (as defined below). THE AGREEMENT APPLIES TO USERS AND OTHERS THAT INTERACT WITH OUR SITES AND SERVICES WHO LIVE IN A COUNTRY IN THE EUROPEAN UNION OR IN ICELAND, LIECHTENSTEIN, NORWAY OR SWITZERLAND (“EUROPE”). If you live in the USA or another country that is not part of Europe, your relationship with us is governed by here.
TripoChat currently makes services, products and features available through our Sites, applications, which include mobile applications and applications available on social networking sites and other platforms, and our downloadable products (the "Services").
We are constantly updating, modifying and improving the Services to reflect new technologies and the way our Service are used by our users. Our Services are inherently innovative and you acknowledge that they will change over time and that certain features or portions of the Services may be modified, suspended or discontinued without liability to you. This Agreement will apply to all additional or modified Services unless otherwise indicated.
Your use of certain Services may be subject to additional terms and conditions, and such terms and conditions will be either listed in this Agreement, or will be presented or accessible to you by TripoChat when you sign up to use, or use, such Services ("Additional Terms"). All such Additional Terms are a part of this Agreement unless those terms say otherwise.
This Agreement does not alter in any way the terms or conditions of any other agreement you may have with TripoChat for any products or services not covered by this Agreement.
All visitors to or users of our Sites or Services, whether registered or not, are "users" of the Services for purposes of this Agreement. If you register for the Services by creating an account, you become a "Member".
TripoChat may change the terms of this Agreement and any policy or guideline of the Services at any time. When we change the Agreement, we will update the “last revised” date at the top of this page.
If you are a non-subscribing user or Member at the time of any change, unless otherwise indicated, any changes or modifications will be effective immediately upon posting the revisions to the Site or Service, and your use of the Service after such posting will constitute acceptance by you of the revised Agreement. If you are a subscribing Member at the time of any change or modification, unless otherwise indicated this Agreement will continue to govern your membership until such time that your subscription renews as contemplated by Section 12. If you continue your subscription, the renewal will constitute acceptance by you of the revised Agreement. Alternatively, if you terminate your subscription at such time, your use of the Service after your termination will constitute acceptance by you of the revised Agreement. As a result, you should frequently review this Agreement and all applicable terms and policies to understand the terms that apply to your use of the Services. If you do not agree to the amended terms, you must stop using the Services.
1. ELECTRONIC RECORDS
Because the Services are provided electronically, you agree that TripoChat will provide important information electronically if you use the Services. You agree to being provided with this Agreement, notices, disclosures, information, policies and other materials in electronic form (collectively "Electronic Records"), rather than in paper form. Your agreement to receive Electronic Records applies to all notices, disclosures, documents, records or other materials that TripoChat may be required to provide to you.
Electronic Records will be provided on our Sites and Services or sent to the email address associated with your account.
You may withdraw your consent to receive Electronic Records by contacting us in writing at the address provided above. However, the Services provided by TripoChat are only available if you agree to receive Electronic Records. If you withdraw your consent your account will be deactivated.
You can obtain a paper copy of an Electronic Record by contacting us in writing at the address provided above. TripoChat may charge a reasonable fee to cover the costs of printing and sending the requested Electronic Record.
2. ELIGIBILITY
By accessing or using the Services, you agree that you:
are at least 18 years old;
have never been convicted of any criminal offense characterized as a sexual offense;
have not previously been suspended or removed from the Services;
are entitled to enter into this Agreement and to abide by all of the terms and conditions of this Agreement;
are not a competitor of TripoChat and are not using the Services for reasons that are in competition with TripoChat or other than for its intended purpose; and
are not located in, under the control of, or a national or resident of any country which the United States has (i) embargoed, (ii) identified as a "Specially Designated National" or (iii) placed on the Commerce Department's Table of Deny Orders.
3. USE OF THE SERVICES
You may only use the Services, including the posting of any content through the Services, in a manner consistent with this Agreement and any and all applicable laws. You may not use the Services in countries where the Services are prohibited.
Member Account. You will only create one unique profile for use of the Services. You will not include any telephone numbers, street addresses, URLs, multimedia, artworks downloaded from external sources, email addresses or any other contact information in your profile or in any other publicly viewable User Content (as defined in Section 4 below) or other communications made in connection with your use of the Services. Additionally, you will not include your last name in your profile. You understand and agree that anyone may be able to view any information you choose to make publically available.
Account Security. You understand that you are responsible for maintaining the confidentiality of the username and password of your account, and you are fully responsible for all activities that occur under your username and password, including the purchase of any of our Paid Services (as defined in Section 12 below).
You will:
immediately notify TripoChat if you suspect any unauthorized use of your username or password or any other breach of security;
ensure that you exit from your account at the end of each session;
not use the account, profile, username or password of any other user or Member; and
use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
TripoChat is not responsible for any loss or damage arising from the theft of your username or password. We recommend that you use a strong password for your account, never use the same password on multiple sites or services and change your password frequently.
Exclusive Use. You will only use the Services for personal use and you will not use them in connection with any commercial endeavors. You will not permit any other person to use the Services or otherwise transfer your right to use the Services to any other person.
TripoChat is not responsible for the conduct of its users or their compatibility with you. You agree that TripoChat is under no obligation to screen its users, inquire into the background of its users or attempt to verify information provided by its users. You agree that not all users are available for matching and that TripoChat may create test profiles or accounts to monitor the operation of the Services.
These tips provide general advice aimed at engaging in safer practices, such as not providing your last name, home address, place of work, financial information (such as your credit card number or your bank account number) or other identifying information to other users and stopping all communications with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it.
You will treat all other users with dignity and respect and comply with our user conduct rules set forth in Section 3(f) below.
No Commercial Solicitation or Advertising. You will not engage in any advertising or solicitation to buy or sell any products or services through the use of the Services and you will not transmit any chain letters, junk or spam email to other users. Additionally, you will not use any information obtained from the Services in order to contact, advertise to, solicit or sell to any user without their prior explicit consent.
User Conduct. TripoChat is not responsible for the conduct of its users, whether or not such conduct is in connection with the use of the Site or the Services.
You agree not to do any of the following in connection with the Services or the users thereof:
use the Service in any unlawful manner or in a manner that is harmful to or violates the rights of others;
engage in any unlawful, harassing, obscene, intimidating, threatening, predatory or stalking conduct;
use the Services in any manner that could disrupt, damage, disable, overburden, impair or affect the performance of the Services or interfere with or attempt to interfere with any other user's use of the Services;
impersonate any person or entity, or lie about your age, identity, affiliation, connection or association with, any person or entity;
make any commercial use of the Services or promote or solicit involvement in or support of a political platform, religion, cult, or sect;
defraud, swindle or deceive other users of the Services;
disseminate another person's personal information without his or her permission, or collect or solicit another person's personal information for commercial or unlawful purposes;
solicit or engage in gambling or any similar activity or any illegal or unlawful activity;
use any scripts, bots or other automated technology to scrape or access the Services;
collect or solicit personal information about anyone under 18;
use the Service for any phishing, trolling or similar activities;
use the Service to redirect users to other sites or encourage users to visit other sites;
harvest or collect email addresses or other contact information of other users from the Services by electronic or other means or use the Services to send, either directly or indirectly, any unsolicited bulk e-mail or communications, unsolicited commercial e-mail or communications or other spamming or spamming activities;
attempt to access any Services or area of the Sites that you are not permitted to access; or
permit or allow other people or third parties to access and use the Services via your account.
Reporting Violations. If you wish to report any violation of this Agreement by others, including Members, you may do so by using the "Report This Profile" button or similar button or link on the Services or by contacting us here.
Verification and Enforcement. If TripoChat carries out any investigation or any inquiry into your use of the Services, and TripoChat requests certain information from you, you agree to provide to TripoChat, upon request, complete, accurate and current information confirming your eligibility for use of the Services.
If you have violated the terms of this Agreement, misused the Services or behaved in a way that could be regarded as inappropriate or unlawful, TripoChat may investigate, take appropriate legal action against you and/or terminate your account and cancel your subscription and/or membership.
4. USER CONTENT
Responsibility for User Content. You are responsible for the content and information that you publish, transmit, display or communicate to TripoChat through the Services or to others (collectively referred to as a "post").
This includes messages, data, text, photos, video, music, graphics, links or other materials posted through chat messages, community pages, email messages, mobile messages, photos and profile information.
Your submissions and those of other users, collectively, are "User Content".
TripoChat does not control and is not responsible for any User Content posted by you or any third party, or for any loss or damage thereto.
TripoChat is not responsible for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you encounter.
Accuracy of Information. You will not post any inaccurate, misleading, incomplete or false information or User Content to TripoChat or to any other user.
You agree that all images posted to your profile are of you and were taken within the last 2 years and will update your profile accordingly.
You may be required to supply certain information and post a photo of yourself to use the Services.
No Duty to Review User Content. You agree that TripoChat has no duty to prescreen, review, control, monitor or edit the User Content posted by users.
TripoChat is not responsible for User Content that is provided by others.
You are responsible for creating backup copies and replacing any User Content you post or store on the Services at your own cost and expense, and TripoChat recommends that you do this.
License of User Content to TripoChat. TripoChat claims no ownership or control over your User Content, except where specifically provided for in this Agreement, on the Services or in a separate agreement.
However, you do give us certain rights in the User Content you upload.
You agree that TripoChat may review, edit, refuse to accept or delete your User Content at any time to ensure compliance with this Agreement and all applicable policies, without notice. This includes TripoChat right to modify, crop or “photoshop” any photos you submit to comply with TripoChat policies, practices and procedures.
By submitting or posting User Content, you allow TripoChat to use, copy, publicly perform, publicly display, reproduce, adapt, create derivative works of, modify and distribute your User Content on a worldwide basis.
You also allow TripoChat to allow third parties to use, copy, publicly perform, publicly display, reproduce, adapt, create derivative works of, modify and distribute your User Content on a worldwide basis in connection with the use, promotion and operation of our Services.
You further agree that the User Content and the public posting and use of your User Content by TripoChat will not infringe the rights of any third party or violate the terms of this Agreement.
You understand that you will not be entitled to any additional compensation for any use of your User Content.
Use of Proprietary Information of Others. You will not post, copy, create derivative works of or distribute any copyrighted or trademarked or proprietary material without the consent of the person who owns the material. This includes any User Content posted by other users that you share.
Prohibited Content. You will not post, copy or distribute any User Content that violates any third-party rights or any applicable law or is prohibited under this Agreement or any other TripoChat policy governing your use of the Services ("Prohibited Content"). Prohibited Content includes without limitation User Content that:
is obscene, pornographic, profane, defamatory, abusive, offensive, indecent, sexually oriented, threatening, harassing, inflammatory, inaccurate, untruthful, fraudulent or illegal;
promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
is intended to, or does, harass, or intimidate any other user or third party;
infringes any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party, including User Content that contains others' copyrighted content (e.g., photos, images, music, movies, videos, etc.) without obtaining proper permission first;
contains video, audio, photographs, or images of another person without his or her express written consent (or in the case of a minor, the minor's legal guardian) or otherwise violates anyone's right of privacy or publicity;
promotes or enables illegal or unlawful activities, such as instructions on how to make or buy illegal weapons or drugs;
violates someone's data privacy or data protection rights;
contains viruses, time bombs, trojan horses, cancelbots, worms or other harmful, or disruptive codes, components or devices;
contains any advertising, fundraising or promotional content; or
is objectionable or restricts or inhibits any person from using or enjoying the Services or exposes TripoChat or its users to harm or loss of any type.
Submissions. You can submit questions, comments, feedback, suggestions, success stories, ideas, plans, notes, drawings, original or creative materials or other information relating to TripoChat and our Services (collectively, "Submissions").
Submissions are non-confidential and you give up any rights you may have in the Submissions when you communicate them with TripoChat.
You agree that you will not be entitled to any additional compensation if TripoChat uses any of your Submission in the Services or for any other reason.
Social Networking Sites. When you have enabled the use of our Services through a third-party social networking or similar site or mobile or other application (a "Social Networking Site"), such as Facebook, Google+ or Twitter, you permit TripoChat to access certain information about you that is made available to TripoChat through or from that Social Networking Site. The information obtained by TripoChat varies by Social Networking Site and may be affected by the privacy settings you establish at that Social Networking Site, but can include information such as your name, profile picture, network, gender, username, user ID, age range or birthday, language, location, country, interests, contacts list, friends lists or followers and other information.
By accessing or using our Services through a Social Networking Site, you are authorizing TripoChat to collect, store, retain and use, in accordance with our Privacy Policy, any and all of your information that TripoChat has obtained from the Social Networking Site, including to create a TripoChat profile page and account for you. Depending on the Social Networking Site and your privacy settings, TripoChat may also post information to your Social Networking Site.
Your agreement to the foregoing takes place when you "accept" or "allow" or “go to” (or other similar terms) our application on a Social Networking Site or the transfer of information to TripoChat from such site. If there is information about your “friends” or people you are associated with in your Social Networking Site account, the information we obtain about those persons may also depend on the privacy settings such people have with the applicable Social Networking Site.
You acknowledge and agree that TripoChat is not responsible for, and has no control over, any applicable privacy settings on any Social Networking Sites (including any settings related to any messages or advertisements about TripoChat that the Social Networking Site may send to you or your friends).
You should always review, and if necessary, adjust your privacy settings on Social Networking Sites before getting or using applications such as ours or linking or connecting your Social Networking Site account to the Services. You may also unlink your Social Networking Site account from the Services by adjusting your settings on the Social Networking Site.
5. INTELLECTUAL PROPERTY RIGHTS AND LIMITED LICENSE
Except for your User Content, the Services and all materials displayed on it or contained in the Services, including, without limitation, software, images, text, graphics, designs, illustrations, TripoChat logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, information, data, other files and the arrangement thereof and User Content belonging to other users (the “Proprietary Materials”), and all intellectual property rights related thereto, are the exclusive property of TripoChat and its licensors (including other users who post User Content to the Service).
Except as permitted by this Agreement, nothing in this Agreement shall be deemed to create a license in such intellectual property rights of TripoChat or any third party.
You may access and use the Services and Proprietary Materials only in accordance with this Agreement and you may not allow other people to access and use the Services and Proprietary Materials.
You may not:
copy, modify, publish, adapt, sublicense, translate, sell, distribute, transmit, perform, display, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Proprietary Materials or the Services or cause others to do so;
"frame" or "mirror" any part of the Services, without our prior written permission;
use meta tags or code or other devices containing any reference to TripoChat or the Services in order to direct any person to any other website for any purpose;
resell or make any commercial use of the Services;
use any data mining, robots, or similar data gathering or extraction methods or otherwise collect any pictures, descriptions, data or other content from the Services;
forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Services;
use any automated methods or processes to create user accounts or access the Services; or
use the Proprietary Materials or the Services other than for their intended purpose.
Any use of the Services or Proprietary Materials other than as permitted by this Agreement and any Additional Terms, without the prior written consent of TripoChat, is strictly prohibited.
Such unauthorized use will terminate the licenses granted by this Agreement.
Such unauthorized use may also violate certain laws.
Unless explicitly stated in this Agreement or any Additional Terms, nothing in this Agreement shall be interpreted as granting any license to intellectual property rights.
6. INTELLECTUAL PROPERTY RIGHT INFRINGEMENT POLICY
If you become aware of any violation of any intellectual property laws (in particular in respect of User Content) you should report this to us by emailing contact [dot] TripoChat.com, including your name and address, details of the location of the content in question and details of the unlawful nature of the activity or the content.
If you are a copyright owner or an agent thereof and believe that anything on the sites infringes upon your copyrights, you may submit a notification of infringement pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on our website (please include URLs to help us identify the material); (iv) your address, telephone number, and email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. TripoChat designated Copyright Agent to receive notifications of claimed infringement is:
MHC EXPERT SERVICES S.R.L
Str. Grigore Ureche, Nr.3, Mezanin, Bl. Walter Maracineanu, Iasi.
contact [dot] TripoChat.com
Please note that this procedure is exclusively for notifying TripoChat and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with TripoChat rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.
7. THIRD PARTY CONTENT
TripoChat may provide third party content on the Services and may provide links to web pages and content of third parties (collectively, the "Third Party Content") as a service to those interested in this information.
TripoChat does not control, endorse or adopt any Third Party Content.
TripoChat is not responsible for Third Party Content, including its accuracy or completeness and TripoChat does not review any Third Party Content.
8. ADVERTISERS AND OTHER THIRD PARTIES
The Services may contain advertisements and promotions from third parties or may otherwise provide information about or links to third party products or services.
Your dealings or correspondence with, or participation in promotions of, such third parties, and any terms, conditions, warranties or representations associated with such dealings or promotions are between you and such third party.
TripoChat is not responsible for, and does not endorse, any features, content, advertising, products, services or other materials on or available from third party sites.
TripoChat is not responsible for any loss or damage of any sort incurred as the result of such dealings or as a result of the presence of such third party advertisers or third party information on the Services.
9. PAID SERVICES
The registration on this site is free.
The profile can be deleted at any moment.
Some things it will cost you!
The cost for this services are:
MEMBERSHIP PACKAGES:
-365 days membership Platinum: 179,99 euro (allowed all services) - will not automatically renew ).CREDITS PACKAGES (Refill your credits now in order to be able to send gifts, hightlight profile, video & audiocall.)
-1500 credits for 150,00 euro.-3000 credits for 250,00 euro.
The payments can be made with Credit/ Debit Card (Check card) Visa, Visa Electron, Mastercard, American express, +30 and GooglePay.
All the details riguarding purchasing procedures are reported inside this site.
The payments are provided and secured by .
10. Right to withdrawal
The user who activated the paid services may exercise the right of withdrawal recognized as a consumer who has purchased products / services at a distance.
This means that it has the right to rethink their purchase and change his mind. This right may, however, be exercised within 24 hours from the date of purchase of the service or product delivery (or longer period if recognized by the law) and only if in the meantime you have not used the service. To exercise the right of withdrawal, you must send an email to site support TripoChat specifying the reason for withdrawal. Within thirty (30) days of receipt of notice of withdrawal to the user it will be returned the amount paid. The return of the consideration will be in the same manner with which the user who made the payment.If the user has properly exercised the right of withdrawal will return the amount within thirty (30) days of receipt of notice of withdrawal.
11. DISCLAIMERS
ALTHOUGH WE ATTEMPT TO PROVIDE OUR SERVICES USING A COMMERCIALLY REASONABLE LEVEL OF SKILL AND CARE, AS SET OUT IN THIS CLAUSE 17 THERE ARE CERTAIN THINGS THAT WE DO NOT PROMISE ABOUT OUR SERVICES.
TripoChat DOES NOT MAKE ANY PROMISES ABOUT THE SITES AND THE SERVICES. WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE RELIABLE OR BE AVAILABLE WHEN YOU WANT TO ACCESS THE SERVICES.
DUE TO THE INHERENT NATURE OF SOFTWARE, THE INTERNET, TELECOMMUNICATIONS NETWORKS AND WEBSITES, TripoChat DOES NOT GUARANTEE THAT THE SERVICES WILL BE AVAILABLE WHEN YOU WANT TO USE THEM, ERROR-FREE OR THAT ANY COMMUNICATIONS MADE USING THE SERVICES OR ANY INFORMATION OR CONTENT PROVIDED THROUGH THE SERVICES WILL BE SECURE.
CERTAIN TERMS MAY BE AUTOMATICALLY INCLUDED INTO THIS AGREEMENT BY LAW. THESE TERMS RELATE TO THE QUALITY OF THE SERVICE PROVIDED. TO THE EXTENT THAT WE ARE ALLOWED DO SO BY LAW, WE EXCLUDE THESE TERMS FROM THIS AGREEMENT.
TripoChat DOES NOT GUARANTEE THAT THE SERVICES ARE FREE OF VIRUSES AND OTHER HARMFUL COMPONENTS AND TripoChat WILL NOT BE RESPONSIBLE TO YOU FOR ANY DAMAGE ARISING FROM ANY VIRUS OR OTHER HARMFUL COMPONENT IN ANY OF THE SERVICES.
TripoChat DOES NOT HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF OR SCREEN THE PERSONS SUBSCRIBING TO OR USING THE SERVICES. TripoChat DOES NOT HAVE ANY OBLIGATION TO MONITOR THE USE OF THE SERVICES BY OTHER USERS OF THE COMMUNITY. AS SUCH, TripoChat WILL NOT BE RESPONSIBLE FOR ANY DAMAGE YOU SUFFER AS A RESULT OF YOUR INTERACTIONS WITH AND THE CONDUCT OF OTHER USERS AND FOR IDENTITY THEFT OR ANY OTHER MISUSE OF YOUR IDENTITY OR INFORMATION.
BECAUSE WE CANNOT CONTROL THE BEHAVIOUR OF OUR USERS AND MEMBERS TripoChat DOES NOT:
GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION ON THE SERVICES; OR
ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE CONDUCT OF ANY USERS OR MEMBERS OR FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENTS THEY MAKE.
12. TERMINATION
Unless otherwise provided, this Agreement is effective upon your first use of the Services and shall remain in effect until it is terminated in accordance with the terms of this Agreement.
Termination by TripoChat. TripoChat may suspend, deactivate or terminate your account and your right to use the Services and may block or prevent your access to and use of the Services at any time if you commit a breach the terms of this Agreement, in TripoChat discretion. In particular and without limitation, if you breach the terms of clauses 2, 3, 4, 6, 8, 9 and 12 we may terminate this agreement.
We may also terminate this Agreement by giving you notice.
We may remove or block access to your account information, User Content or data from our Services and any other records at any time in accordance with the terms of this Agreement.
In the event that your access to any of the Services is terminated or suspended in accordance with the terms of this Agreement, you agree that all fees then paid to TripoChat by you will be nonrefundable, except as otherwise provided by law. All decisions relating to refunds of the fees are at TripoChat discretion.
Termination by You. You may deactivate or terminate your account at any time, for any or no reason, by accessing the "settings" page of your account or by contacting us as described above. If you deactivate or terminate your account before the expiry of your subscription, please see clause 12(e). Except as otherwise provided by law or under this Agreement, you will not be entitled to any refund of the fees you have paid to TripoChat. All decisions relating to refunds of the fees are at TripoChat discretion.
Survival. After your account is suspended, deactivated or terminated, all terms that by their nature may survive termination of this Agreement shall be deemed to survive such termination.
13. MISCELLANEOUS
This Agreement, and any rights and licenses granted in this Agreement, may not be transferred by you without TripoChat consent, but may be transferred by TripoChat without restriction.
TripoChat intends to rely on the terms of this Agreement and the terms of any Additional Terms as setting out the written terms of our relationship with you unless we have both agreed to a separate written agreement between us that expressly governs over this Agreement.
If any provision of this Agreement is illegal or otherwise unenforceable, this shall not affect the rest of this Agreement or the Additional Terms.
Other than any entities that TripoChat owns a 50% or greater interest in, or as otherwise set forth in this Agreement, there are no third-party beneficiaries to this Agreement and no third party who is not a party to this Agreement shall have any right to enforce any term of this Agreement.
If you do not comply with this Agreement and we do not take action immediately, this does not mean that we have given up any rights that we may take action in the future.
Company MHC EXPERT SERVICES S.R.L - Str. Grigore Ureche, Nr.3, Mezanin, Bl. Walter Maracineanu, Iasi.
Billing and Support:
Privacy Policy for TripoChat.com
This Privacy Policy statement sets forth the policies and practices with respect to information or data that is received or gathered regarding Members, visitors and Users of TripoChat.com (hereafter the “Site”) or the services provided by this Site.
CAREFULLY READ THIS PRIVACY POLICY STATEMENT BECAUSE BY YOUR USE OF THIS SITE AND ITS SERVICES YOU WILL BE EXPRESSLY SIGNIFYING THAT YOU AGREE TO THIS POLICY STATEMENT AND THAT YOU ASSENT TO THE USE OF ANY PERSONAL INFORMATION THAT YOU SUPPLY OR THAT IS COLLECTED ABOUT YOU AS DETAILED IN THIS POLICY STATEMENT.
IF YOU DO NOT EXPRESSLY AGREE WITH ALL OF THE TERMS OF THIS PRIVACY POLICY STATEMENT YOU SHOULD NOT USE THIS SITE OR THE SERVICES PROVIDED BY THIS SITE.
- WHO WE ARE
- WHERE THIS PRIVACY POLICY APPLIES
- INFORMATION WE COLLECT
- COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
- HOW WE USE INFORMATION
- HOW WE SHARE INFORMATION
- CROSS-BORDER DATA TRANSFERS
- YOUR RIGHTS
- HOW WE PROTECT YOUR INFORMATION
- HOW LONG WE RETAIN YOUR INFORMATION
- CHILDREN'S PRIVACY
- PRIVACY POLICY CHANGES
- HOW TO CONTACT US
1. WHO WE ARE
The company that is responsible for your information under this Privacy Policy (the "data controller") is:
MHC EXPERT SERVICES S.R.L
2. WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to websites, and other services operated by MHC EXPERT SERVICES S.R.L. For simplicity, we refer to all of these as our "services" in this Privacy Policy.
Some services may require their own unique privacy policy. If a particular service has its own privacy policy, then that policy -- not this Privacy Policy -- applies.
3. INFORMATION WE COLLECT
It goes without saying, we can't help you develop meaningful connections without some information about you, such as basic profile details and the type of friendship you're looking for. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.
Information you give us
You choose to give us certain information when using our services. This includes:
- When you create an account, you provide us with at least your login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.
- When you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
- When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
- When you participate in surveys or focus groups, you give us your insights into our products and services, responses to our questions and testimonials.
- When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
- If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
- If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
- Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.
Information we receive from others
In addition to the information you provide us directly, we receive information about you from others, including:
- Other Users. Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.
- Social Media. You may be able to use your social media login (such as Facebook Login) to create and log into your account. This saves you from having to remember yet another user name and password and allows you to share some information from your social media account with us.
- Other Partners. We may receive info about you from our partners, for instance where our ads are published on a partner's websites and platforms (in which case they may pass along details on a campaign's success).
Information collected when you use our services
When you use our services, we collect information about which features you've used, how you've used them and the devices you use to access our services. See below for more details:
- Usage Information. We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you've been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
- Device information. We collect information from and about the device(s) you use to access our services, including:
? hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google's AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device' settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
? information on your wireless and mobile network connection, like your service provider and signal strength;
? information on device sensors such as accelerometers, gyroscopes and compasses.
- Other information with your consent. If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you're using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren't using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.
Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the services).
4. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s).
What are cookies?
Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our services.
Are there different types of cookies?
First-party and third-party cookies
There are first-party cookies and third-party cookies. First-party cookies are placed on your device directly by us. For example, we use first-party cookies to adapt our website to your browser's language preferences and to better understand your use of our website. Third-party cookies are placed on your device by our partners and service providers. For example, we use third-party cookies to measure user numbers on our website or to enable you to share content with others across social media platforms.
Session and persistent cookies
There are session cookies and persistent cookies. Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you to use our website more efficiently. Persistent cookies have a longer lifespan and aren't automatically deleted when you close your browser. These types of cookies are primarily used to help you quickly sign-in to our website again and for analytical purposes.
What about other tracking technologies, like web beacons?
Other technologies such as web beacons (also calls pixel tags or clear gifs), tracking URLs or software development kits (SDKs) are used for similar purposes. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our service or opened an e-mail that we have sent them. Tracking URLs are custom generated links that help us understand where the traffic to our web pages comes from. SDKs are small pieces of code included in apps, which function like cookies and web beacons.
For simplicity, we also refer to these technologies as "cookies" in this Cookie Policy.
What do we use cookies for?
Like most providers of online services, we use cookies to provide, secure and improve our services; including by remembering your preferences, recognizing you when you visit our website, and personalizing and tailoring ads to your interests. To accomplish these purposes, we also may link information from cookies with other personal information we hold about you.
When you visit our website, some or all of the following types of cookies may be set on your device.
|
Cookie type |
Description |
|
Essential website cookies |
These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. |
|
Analytics cookies |
These cookies help us understand how our website is being used, how effective marketing campaigns are, and help us customize and improve our websites for you. |
|
Advertising cookies |
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously re-appearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on your interests and measuring the number of ads displayed and their performance, such as how many people clicked on a given ad. |
|
Social networking cookies |
These cookies are used to enable you to share pages and content that you find interesting on our website through third-party social networking and other websites. These cookies may also be used for advertising purposes too. |
How can you control cookies?
There are several cookie management options available to you. Please note that changes you make to your cookie preferences may make browsing our website a less satisfying experience. In some cases, you may even find yourself unable to use all or part of our site.
Browser and devices controls
Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer. The procedure for managing cookies is slightly different for each internet browser. You can check the specific steps in your particular browser help menu.
You also may be able to reset device identifiers by activating the appropriate setting on your mobile device. The procedure for managing device identifiers is slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.
Interest-based advertising tools
You can opt out of seeing online interest-based advertising from participating companies through the Digital Advertising Alliance, the Interactive Digital Advertising Alliance or Appchoices (apps only).
Opting out does not mean you will not see advertising - it means you won't see personalized advertising from the companies that participate in the opt-out programs. Also, if you delete cookies on your device after you opted out, you will need to opt-out again.
How to Contact Us
If you have questions about this Cookie Policy, here's how you can reach us:
Online: here
By post:
MHC EXPERT SERVICES S.R.L
Str. Grigore Ureche, Nr.3, Mezanin, Bl. Walter Maracineanu, Iasi.
5. HOW WE USE INFORMATION
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
To administer your account and provide our services to you
- Create and manage your account
- Provide you with customer support and respond to your requests
- Complete your transactions
- Communicate with you about our services, including order management and billing
To help you connect with other users
- Analyze your profile and that of other users to recommend meaningful connections
- Show users' profiles to one another
To ensure a consistent experience across your devices
- Link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them.
To serve you relevant offers and ads
- Administer sweepstakes, contests, discounts or other offers
- Develop, display and track content and advertising tailored to your interests on our services and other sites
- Communicate with you by email, phone, social media or mobile device about products or services that we think may interest you
To improve our services and develop new ones
- Administer focus groups and surveys
- Conduct research and analysis of users' behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users' behavior)
- Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users).
To prevent, detect and fight fraud or other illegal or unauthorized activities
- Address ongoing or alleged misbehavior on and off-platform
- Perform data analysis to better understand and design countermeasures against these activities
- Retain data related to fraudulent activities to prevent against recurrences
To ensure legal compliance
- Comply with legal requirements
- Assist law enforcement
- Enforce or exercise our rights, for example our Terms
To process your information as described above, we rely on the following legal bases:
- Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.
- Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users' behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
- Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.
6. HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful connections, the main sharing of users' information is, of course, with other users. We also share some users' information with service providers and partners who assist us in operating the services, with other MHC EXPERT SERVICES S.R.L websites and, in some cases, legal authorities. Read on for more details about how your information is shared with others.
- With other users. You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is stuff that you're comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it.
- If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
- With our service providers and partners. We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.
- We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.
- We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
- For corporate transactions. We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
- When required by law. We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
- To enforce legal rights. We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
- With your consent or at your request. We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
- We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other owned companies and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.
7. CROSS-BORDER DATA TRANSFERS
Sharing of information laid out in Section 6 sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area ("EEA"), their personal information is transferred to countries outside of the EEA. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.
8. YOUR RIGHTS
We want you to be in control of your information, so we have provided you with the following tools:
- Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
- Deletion. You can delete your account by using the corresponding functionality directly on the service.
- The right of access to the data we hold about you
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have (we only hold your personal data for a limited time, but if you would like us to delete it sooner, please contact us using the details in section 13 or mail us here).
We want you to be aware of your privacy rights. Here are a few key points to remember:
- Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request to customer care by contacting us here
- Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us here
For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
- Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
- Accountability. In certain countries, including in the European Union, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.
9. HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here.
10. HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5 and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a one-year safety retention window following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.
In practice, we delete or anonymize your information upon deletion of your account (following the safety retention window) or after two years of continuous inactivity, unless:
- we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
- there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
- the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific time frame due to technical constraints.
11. CHILDREN'S PRIVACY
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
12. PRIVACY POLICY CHANGES
Because we're always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
13. HOW TO CONTACT US
If you have questions about this Privacy Policy, here's how you can reach us:
Online: here
By post:
Data Protection Officer
MHC EXPERT SERVICES S.R.L
Str. Grigore Ureche, Nr.3, Mezanin, Bl. Walter Maracineanu, Iasi.